Find us at the Midlands CIH regional conference – 18th and 19th May 2011

The Midlands Way Annual Conference, Exhibition & Gala Dinner – Ramada Brimingham, Sutton Coldfield Investors in Excellence is once again supporting the CIH Midlands regional conference. Come along and meet the team at the exhibition. You will also see Julian Beaney around the conference as he is part of the organising committee and chairing some […]

Case study – 6:1 ROI for NHS trust

Delivering excellent service to patients and staff. Division three, part of The Shrewsbury and Telford Hospital NHS Trust Employs1,400 people and with a annual operating budget of £66 million, the Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for half a million people in Shropshire, Telford and Wrekin […]

The Lost Decade – the latest commentry from Justin A Urquhart Stewart

Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at Barclay’s Stockbrokers and developed a unique understanding of the market’s roles and benefits for the private investor. On a regular […]

Passionate about Excellence – advocating the importance of excellence in business

For many of us, excellence is something we aspire to, but in the case of Dr Roger Cliffe, former director of quality at Vodafone, it’s the foundation stone for everything he does. Dr Cliffe has been advocating the importance of business excellence for over 30 years and he’s long been a supporter of IiE. “Throughout […]

An Unfashionable Truth – Justin A. Urqhuart Stewart’s latest commentry

Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at Barclay’s Stockbrokers and developed a unique understanding of the market’s roles and benefits for the private investor. Each week we […]

Sector focus – a professional approach to excellence

IiE has been supporting companies operating in business and professional services for over a decade. We have a wealth of experience at our fingertips, including a team who really understand the sector as almost half our team have a background in banking and financial services. This expertise means we really understand what’s needed to support […]

A Compelling case for Investing in Excellence – Alan Jones, OBE

For almost two decades our chairman, Alan Jones OBE, has been an ambassador for excellence. Under his leadership, both G4S and TNT saw dramatically increased profits. Customer satisfaction also improved, along with quality, efficiency and productivity.   According to Alan these successes wouldn’t have been achieved without investing in excellence and when it comes to GSL […]

Congratulations to Pearn Kandola on achieving the IiE Standard

Pearn Kandola is a leading business psychology consultancy based in the UK. Pearn Kandola specialise in assessment, development, diversity and psychological well-being. Their clients include Times 100 companies, public sector and charitable organisations both in the UK and worldwide. Jas Kandola, Quality, Resourcing and Systems, commented “The IiE Standard has allowed us to reflect, in […]

Optima Community Association join the IiE Hall of Fame

“Achieving the IiE Standard has been a seal of approval of the way we work at Optima” Optima Community Association was formed in 1999 as a stock transfer from Birmingham City Council. The organisation prides itself on high levels of customer satisfaction, quality partnerships, homes and neighbourhoods. Since 1999 Optima has built and improved more […]