Congratulations to Trident Reach the People Charity on achieving the Investors in Excellence Standard.
Trident Reach the People Charity provides customer led innovative services to vulnerable people. The organisation works to transform lives every day by putting those who access and deliver our services at the heart of all we do. Operating across the Midlands, Reach delivers care & support services to a diverse range of people with complex and multiple needs. Reach has a strong philosophy of working creatively in partnership with customers, stakeholders and communities.
The organisation provides specialist services for vulnerable people with mental health, learning disabilities, young people at risk, older people, BME, those fleeing domestic violence, teenage parents, young offenders, homeless and refugees.
Trident Reach has a range of delivery methods from residential care homes, floating support services (regardless of customer tenure), domiciliary care and support (within individuals own homes), supported housing, and crisis house intervention.
Anthony McCool, Director said “The IiE Standard has supported our organisational structure to ensure that continual improvement is embedded in all aspects of our organisation. It provides clarity to all customers that we are serious about quality and providing an excellent service.”
“It is a well structure continual improvement tool that all companies, regardless of size, can use as it provides good practice approaches that each and every member of the staff team can contribute to and be proud of.”
“We are very proud to have been recognised as an Investor in Excellence. This external accreditation validates the hard work and commitment of all the staff working for the charity in the delivery of excellence to vulnerable people and the communities in which they live. We are a young charity with major aspirations for the future and the Investors in Excellence Standard will enable and assist in the achievement of our vision.”
Congratulations again to Trident Reach the People Charity.