“The Investors in Excellence Standard is a powerful improvement tool which has been integral to helping us focus on continuous improvement as we strive to increase our effectiveness in delivering better and more efficient services to our customers.”
Francis Paonessa, President UK Rolling Stock
Bombardier Transportation is a global leader in rail technology offering one of the broadest portfolios in the rail industry delivering innovative products and services that set new standards in sustainable mobility whilst improving total train performance.
Ian Nield, Chief Executive of Investors in Excellence, said: “Obtaining the Investors in Excellence Standard is a fantastic achievement for any organisation. Those that are recognised have shown themselves to be truly committed to continuous improvement and excellent performance.”
Bombardier’s decision to adopt the Investors in Excellence Standard was led by their drive to improve performance and achieve the organisational goals.
Mr Paonessa commented “The Standard provides an extremely valuable framework for assessing the strategies in place within the organisation and forces you to consider how these will help you achieve the organisational goals. The Standard also ensures that you not only monitor continuous improvement activity within the organisation but that you act upon it in order to provide a better product and service to your customer base.”
Headquartered in Berlin, with a presence in over 60 countries, Bombardier Transportation has an installed base of over 100,000 vehicles worldwide. In the UK, Bombardier is currently supplying new rolling stock to replace fleets on London Underground’s Metropolitan, Circle, District and Hammersmith & City lines and is about to commence assembly of new Electrostar trains for Southern. Recently delivered projects include the upgrade of London’s Victoria Line, Electrostar contracts for London Overground as well as Turbostar contracts for Angel Trains, London Midland and Chiltern Railways.
Mr Paonessa added “To be recognised as an Investor in Excellence is an extremely important achievement for our organisation. It validates our belief that we are continuously improving and that we are, as an organisation, committed to providing the best products and services to our client base.”
Congratulations once again to Bombardier Transportation on achieving the Investors in Excellence Standard!
To find out how your organisation could achieve the Standard please call +44 (0)121 746 3150 for more information.