“We are delighted to be recognised as an Investor in Excellence and with such a positive outcome. The Investors in Excellence Standard is a robust performance management framework and works well for us. It gives us that independent insight and demonstrates true continuous improvement, and an evidence base which we can confidently share externally”. – Neil Brown, Chief Executive, Inclusion Group.
“We aim high at Inclusion Group and are pleased to confirm our growth has been 10-fold. Continuing this highly prestigious certification demonstrates we operate to excellence principles every day. We are pleased to be a case study for IiE”.
“We began our Investors in Excellence (IiE) journey in 2016 and it has been a most positive experience, year on year, for everyone here at Inclusion Group”. Neil Brown, Chief Executive, Inclusion Group.
Using the holistic framework of the Investors in Excellence Standard (IiE Standard) our results have been phenomenal. We are delighted to be recognised as an Investor in Excellence and with such a positive outcome.
The Investors in Excellence Standard is a robust performance management framework and works well for us. It gives us that independent insight and demonstrates true continuous improvement, and an evidence base which we can confidently share externally.
Working collaboratively with IiE we have developed an aligned organisational structure, confidently monitoring, measuring, and managing with analytics and data, focusing on improving outcomes.
We are visionary, creative, and flexible in our approach to delivering our services in providing more specialist supported housing up and down the country, with our latest region now operating in Scotland.
The Standard is a robust performance management framework which works well for us. It gives us an evidence base which we can confidently share externally. It gives us that independent insight and demonstrates true continuous improvement.
Our core values of Excellence, Collaboration, Inclusive, Trust and Enterprise underpin everything, and we have a clear business purpose for everyone to follow. Leadership, and teams right across the organisation, operate with clear focus on excellence and success, working to SMARTER objectives aligned to performance and delivering exceptional outcomes for our clients.”
IiE Comment
Investors in Excellence MD and Programme Director Kevin Hart agrees “Year-on-year, Inclusion Group has consistently improved its excellence quotient. It’s been a great pleasure to get to know them and work with them, and we recognise Inclusion Group as a case study of excellence.
The last assessment showed an increase in organisational performance of 17% since the previous assessment. Organisational performance improvement has been nothing short of impressive since the last IiE assessment, which occurred during a time of growth and restructuring.
Inclusion Group, formerly Inclusion Housing Limited, began the journey to excellence working in partnership with IiE in 2016 with social housing provision in two UK regions. The journey to excellence has included expansion and growth to six UK regions, a Group structure, four subsidiary companies, and a workforce increase.
The most significant changes include identification of the major strategic objectives for development, improvement, and growth, alignment of all business activities to these objectives, and optimal performance management utilising the IiE Standard against the Inclusion Group core values of ExCITE.
Organisational performance improvement has been nothing short of impressive since the last IiE assessment, which occurred during a time of growth and restructuring. The last assessment showed an increase in organisational performance of 17% since the previous assessment. Congratulations to all involved”.
For more information on Investors in Excellence including their levels of organisational performance visit: Performance Improvement Specialists – Investors in Excellence
For more information on Inclusion Group visit: Home – Inclusion Group
