Bilfinger GVA’s PMC awarded IiE Standard certification.

gva pmc photoProperty Management Consultancy team achieves the prestigious Investors in Excellence Standard.

Bilfinger GVA’s Property Management Consultancy team has been awarded the prestigious Investors in Excellence Standard certification. The Investors in Excellence Standard (IiE Standard) is a prestigious mark of excellence awarded to those organisations that demonstrate a high standard of all-round business performance enabling organisations to excel in the areas that matter most to their customers, people and stakeholders. Pictured (left) is Sharon Walton, receiving the certification plaque from IiE assessor, Carol Probyn. 

The Standard is used by organisations, departments and teams in the UK and around the world to identify ‘what matters most’ and drive continuous improvement. Judy Hart, Head of Business Development for Investors in Excellence said: “We’ve been hugely impressed with the attitude and commitment to improvement shown by everyone in Bilfinger GVA’s Property Management Consultancy team. They are effectively using the Standard to deliver better and more efficient services. There was evidence, wherever we looked, that a quality service to customers and clients is at the heart of everything”.

The Standard recognises the work that the team at Bilfinger GVA has done to focus on their key objectives and highlight areas for improvement. Reviews show that continuous improvements have been made to the delivery of services and the effectiveness of processes and a strong culture of improvement is being promoted by the Directors and embedded in the business. It is a very testing Standard covering all key business areas including leadership, people and customer results.

Lisa Riva, Head of Property Management comments: “We are extremely proud to be recognised as an Investor in Excellence.  This achievement not only shows that we are working hard to achieve our commitment to continually improve and develop our service quality and offer. It also recognises our investment  in our staff and our mission to deliver property management excellence.”

Bilfinger GVA’s Property Management team manages commercial properties across the UK with over 18,000 tenants and a combined annual rent roll of over £500m. The team provides full property and facilities management services for clients including property developers, investors and occupiers in the public and private sectors.